Privacy Policy
This Privacy Policy is issued by Bravesta Financial Consulting (Pty) Ltd (Proprietary Limited (Pty) Ltd), trading as Bravesta ("Bravesta", "we", "us", "our"), in respect of the personal information processed through the website at bravesta.site and in connection with our financial consulting services. This Policy is issued in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").
1. Categories of Personal Information and Purposes of Processing
The table below sets out the categories of personal information collected via this site, the source of collection, and the purpose for which each category is processed.
| Category of Personal Information | Source / Collection Point | Purpose of Processing | Legal Basis (POPIA s11) |
|---|---|---|---|
| Full name | Contact form | To identify the enquirer and respond to enquiries regarding financial consulting services | Consent / necessary for pre-contractual steps |
| Email address | Contact form; Email subscription | To respond to enquiries; to send subscribed newsletter and marketing communications | Consent |
| Phone number (optional) | Contact form | To contact the data subject regarding their enquiry | Consent |
| Message content | Contact form | To understand and address the nature of the enquiry | Consent / legitimate interest in service delivery |
| Subscription preferences | Email subscription | To manage newsletter distribution and unsubscribe requests | Consent |
| IP address, browser type, device data | Automatically via hosting/server logs and cookies | Website security, fraud prevention, analytics | Legitimate interest |
| Cookie identifiers | Cookies and similar technologies | Website functionality, analytics, marketing (as applicable) | Consent (analytics/marketing); necessary (functional) |
2. The Contact Form
When a data subject completes the contact form on bravesta.site, we collect the name, email address, optional telephone number, and the content of the message submitted. This information is used solely to respond to the enquiry and, where the enquiry proceeds, to take steps towards providing financial consulting services. Contact form submissions are transmitted to [email protected] and stored on our internal systems.
3. The Email Subscription
Where a data subject subscribes to our mailing list, we collect and store the email address provided, together with the date of subscription and any preferences indicated. This information is used to send periodic updates, newsletters, and marketing material relating to Bravesta's financial consulting services. Every communication includes a mechanism to unsubscribe, and unsubscribing results in removal from the active mailing list within a reasonable period.
4. Cookies
The site uses cookies as further described in our separate Cookie Policy. The categories of cookies used, and the consent basis applicable to each, are set out in that document. No analytics or marketing cookies are activated prior to the data subject's consent being obtained through the cookie consent mechanism presented on first visit.
5. Hosting and Cross-Border Transfers
| Aspect | Detail |
|---|---|
| Hosting location | Personal information submitted via this site may be processed and stored on servers located inside or outside the Republic of South Africa |
| Cross-border transfer condition (POPIA s72) | Where personal information is transferred outside South Africa, we ensure the recipient is subject to a law, binding agreement, or corporate rules affording an adequate level of protection substantially similar to POPIA, or the data subject has consented to the transfer |
| Security measures | Encryption in transit (TLS), access controls, and restricted internal access to personal information |
6. Retention
| Category | Retention Period |
|---|---|
| Contact form submissions | Up to 24 months from last contact, or as required to resolve the relevant enquiry |
| Email subscription records | Retained for the duration of the subscription and up to 12 months after unsubscription for compliance and suppression-list purposes |
| Server and access logs | Up to 12 months |
| Records required by law (e.g. financial services compliance records) | As prescribed by applicable South African legislation |
Personal information no longer required for the purposes stated above is securely deleted or anonymised.
7. Disclosure of Personal Information
| Recipient | Purpose |
|---|---|
| IT hosting and email service providers | Storage of website data and delivery of newsletter communications, acting as operators under POPIA |
| Professional advisors (legal, accounting) | Where necessary for the provision of financial consulting services or compliance obligations |
| Regulators and authorities | Where disclosure is required by law or by a competent regulatory body |
Bravesta does not sell personal information to third parties.
8. Data Subject Rights
In terms of Chapter 5 of POPIA, data subjects have the following rights, which may be exercised by writing to [email protected] or by post to 58 Lighthouse Road, Umhlanga Rocks, 4319 Durban, South Africa.
| Right | Description |
|---|---|
| Access | To request confirmation of whether we hold personal information and to request access to it |
| Correction | To request correction or updating of inaccurate, outdated, incomplete, or misleading personal information |
| Deletion | To request deletion or destruction of personal information no longer authorised to be retained |
| Objection | To object to the processing of personal information for direct marketing purposes, or on other reasonable grounds |
| Withdrawal of consent | To withdraw consent previously given, without affecting the lawfulness of processing carried out before withdrawal |
| Complaint | To lodge a complaint with the Information Regulator of South Africa |
Requests will be responded to within a reasonable period and in accordance with the timeframes prescribed by POPIA.
9. Information Regulator
Data subjects who believe their rights under POPIA have been infringed may lodge a complaint with:
| Authority | Contact Details |
|---|---|
| The Information Regulator (South Africa) | JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001; [email protected] |
10. Security Safeguards
Bravesta implements reasonable technical and organisational measures to protect personal information against loss, unauthorised access, interference, modification, or disclosure, in accordance with section 19 of POPIA. Access to personal information is restricted to personnel who require it for the purposes described in this Policy.
11. Changes to this Policy
This Policy may be amended from time to time to reflect changes in our processing activities or applicable law. The version published at bravesta.site is the operative version.
12. Responsible Party Contact Details
| Field | Detail |
|---|---|
| Company name | Bravesta Financial Consulting (Pty) Ltd |
| Trading name | Bravesta |
| Legal form | Proprietary Limited (Pty) Ltd |
| Registration number (CIPC) | 9199009209 |
| Tax reference / VAT number | 7302342881 |
| Physical address | 58 Lighthouse Road, Umhlanga Rocks, 4319 Durban, South Africa |
| [email protected] | |
| Telephone | +27 31 980 1140 |
Last updated: 2026.